Privacy Policy

Eisdorfer Insurance Agency (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information about you when you visit our website, contact us, or receive communications from us, including SMS text messages.

1. Information We Collect

Information you provide to us

When you fill out our contact form, request a quote, call, email, or text us, we may collect:

• Your name, email address, and mailing address
• Your phone number (optional on our contact form)
• Your SMS consent preference
• Details about the insurance coverage you are interested in and any message you send us
• Information needed to prepare a quote or service a policy, such as details about your vehicles, property, business, or household

Information collected automatically

When you visit our website, we may automatically collect basic technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit. This information is collected through standard server logs and may be collected through cookies or similar technologies.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests for quotes
• Provide insurance services, including preparing quotes, placing coverage, and servicing your policies
• Send account notifications, such as policy updates, renewal reminders, and payment reminders
• Provide customer care and support
• Send marketing communications about new products and services, if you have consented to receive them
• Send SMS text messages to the phone number you provided, if you have opted in
• Operate, maintain, and improve our website
• Comply with legal, regulatory, and licensing obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following limited circumstances:

• Insurance carriers: With insurance companies we work with, as needed to obtain quotes, place coverage, or service your policy at your request.
• Service providers: With vendors who perform services on our behalf (such as website hosting, form processing, and SMS delivery platforms). These providers may use your information only to provide services to us and are not permitted to use it for their own marketing purposes.
• Legal requirements: When required by law, regulation, subpoena, or court order, or to protect the rights, property, or safety of our agency, our clients, or others.
• Business transfers: In connection with a merger, acquisition, or sale of all or part of our agency, subject to this Privacy Policy.

4. SMS Communications

If you check the SMS consent box on our website, you agree to receive text messages from Eisdorfer Insurance Agency related to account notifications, customer care, and marketing for new products at the phone number you provided. Consent is optional and is not a condition of any purchase or service.

• Message frequency may vary.
• Message and data rates may apply.
• Reply HELP for assistance.
• Reply STOP at any time to opt out of receiving text messages. After you reply STOP, you will receive one final message confirming your opt-out.

SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes. For more details, see our Terms & Conditions.

5. Data Security & Retention

We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is completely secure. We keep your information only as long as needed for the purposes described in this policy or as required by law and insurance regulations.

6. Your Choices & Rights

• SMS: Reply STOP to any text message to opt out.
• Email: Use the unsubscribe link in any marketing email, or contact us.
• Access and correction: You may ask to review, correct, or delete the personal information we hold about you, subject to legal and regulatory record-keeping requirements.
• Cookies: You can set your browser to refuse cookies or alert you when cookies are being sent.

Depending on where you live, you may have additional rights under state privacy laws. To make a request, contact us using the information below.

7. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated policy on this page and change the effective date above.

9. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Eisdorfer Insurance Agency
6958 Griffin Rd, Davie, FL 33314
Phone: (954) 708-1578
Email: jleisdorfer@acg.aaa.com